The website https://www.apartamentosbiarritzgandia.com/ and all its material belongs to the company Promociones Grupo 88 S.L., with address at: Calle Alcoy, Nº26. Playa de Gandía 46730 Valencia.
Contact telephone number: +34 962 843 302
Email: hotel@grupobiarritz.com
NIF: B-46450011
OBJECT
Promociones Grupo 88 S.L., (hereafter the provider), which is responsible for the website https://www.apartamentosbiarritzgandia.com/, makes this document available to users in accordance with the obligations in Law 34 / 2002, about Information Society Services and Electronic Commerce (LSSI-CE). This aims to inform all users about the conditions of use of this website.
Any person accessing this website assumes the role of user and will be committed to the observance and strict compliance of the conditions included here, as well as any other legal condition that may be applicable.
The provider has the right to modify any type of information that may appear on the website, without previously warning or informing the users. The only requirement is that this information is published on the website.
LIABILITY
The provider is exempt from any liability arising from the information published on its website if this information has been manipulated or introduced by a third party.
From this website you may be redirected to content from websites of third-party. Since the provider cannot always control the contents introduced by third parties on this website, the provider will not take any responsibility for such content. In any case, the provider will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, and will inform the competent authorities.
The provider is not responsible for the information and stored content of forums, chats, blog generators, comments, social networks or any other sources that allow third parties to publish content independently on the website of the provider. However, in accordance with the provisions of articles 11 and 16 of the LSSI-CE law, the provider will collaborate with users, authorities and security forces in the withdrawal or blocking of any content that could affect or contravene the national and international legislation, rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.
INTELLECTUAL AND INDUSTRIAL PROPERTY
The website (including but not limited to its programming, editing, compilation and other necessary elements for its activity), the designs, logos, text and / or graphics are the property of the provider or, where appropriate, have a license or an expressed authorisation.
Regardless the intended purpose, the total or partial reproduction, use, exploitation, distribution and marketing requires in all cases a prior written authorization by the provider. Any unathorised use of the content of this website will be considered a serious breach of the rights of intellectual and industrial property of the provider.
The provider recognises the rights of industrial and intellectual property of the owners of the content. Consequently, the only mention or appearance in the website of content from other parties will not imply the existence of rights or any responsibility of the provider over these, or any endorsement, sponsorship or recommendation.
APPLICABLE LAW AND JURISDICTION
This website is subject to the Spanish legislation and in the case of a dispute or controversy derived from the use of this website both parties are subject to the jurisdiction of the courts of the city of Gandía, (Valencia, Spain). This expressed submission clause to the courts of the city of Gandía will not be applicable in the case of a litigation with the website users who, according to current legislation they have the status of consumers, in which case both parties will be subject to the jurisdiction of the courts and tribunals of the residence of the consumer. In the same way, in these cases, the provider and the user may submit their disputes to the arbitration provided in the arbitration and defense legislation of consumers and users, and to the extrajudicial resolution procedures that are established through codes of conduct or other self-regulation instruments.
If you do not agree with the contracted services and you are a client from a country within the European Union, except Spain, you can go to the following link to make a claim: http://ec.europa.eu/consumers/odr/
GENERAL TERMS AND CONDITIONS
Identity of the Parties:
Identity of the parties:
On the one hand, the supplier of the goods or services contracted by the user, Promociones Grupo 88 S.L., with registered office at Calle Alcoy, Nº26. Playa de Gandía 46730 Valencia (Spain), and NIF B46450011 with customer service telephone +34 962 843 302 and contact e-mail hotel@grupobiarritz.com and on the other, All users who access the website And all users that hire the services marketed by Promociones Grupo 88 S.L. , (hereafter, the services or the service), agree to be subject to these current general conditions. The user must read carefully these conditions before hiring the services provided.
General Information:
https://www.apartamentosbiarritzgandia.com/ is a platform that is responsible for organising and managing hotel accommodation reservations to offer the users an alternative to spend their free time.
The following is the contractual document that will govern the contracting of services through the website owned by Promociones Grupo 88 S.L.
Acceptance of this document implies that the user:
Has read, understands, and comprehends the information presented here. Is a person with sufficient legal capacity to contract the services listed on the website. Agrees to all the obligations set forth here. These terms and conditions will have an indefinite validity period and will apply to all reservations made through the website https://www.apartamentosbiarritzgandia.com/ The provider reserves the right to unilaterally modify these conditions, which will not affect promotions, if any, that were previously reserved before the modification.
Reservations will be valid exclusively for users who have accepted the general and specific terms and conditions of sale in their entirety; without this acceptance, it will not be possible to complete the reservation process.
The specific terms and conditions of sale may vary depending on each of the booking services.
It is necessary for the user to carefully read these specific conditions of the selected service before proceeding with the purchase. The specific conditions will be found on the respective accommodations, and they will prevail over the general booking conditions. The purchase process will be carried out in both Spanish and English, with the addition of other languages over time.
Prices:
The prices of the products offered on the website will be expressed in the currency Euro (€). The prices indicated next to each product include VAT and can be viewed from the beginning of the reservation; such taxes will be detailed in the final summary before proceeding with the payment. If there is an offer, discount or promotion, it will be on this website and you can choose it. Our company has the right to make, at any time and without prior notice, all the appropriate modifications. Our company may update the website daily. Once the reservation is made, the agreed prices will be maintained.
Sometimes, on our website there is a cheaper rate for a specific service, product or stay. However, these rates may include restrictions and special conditions, for example, regarding cancellation and refunds. Please check carefully the information and conditions of the reservation, the service or product to be fully aware of the conditions before making a reservation or purchase.
Obvious mistakes due to technical or human errors are not binding when the price stipulated by the reservation is clearly derisory. In this case, the reservation will not be valid, and the contract will be canceled and terminated, returning the amount paid for it or offering the possibility to keep it paying the difference. We ask that if you detect that your reservation suffers from a contractual defect, please contact us to resolve this incident. For any information, the user can contact the customer service phone number +34 962 843 302 or the contact e-mail hotel@grupobiarritz.com
Any payment made to the provider will result in the issuing of a invoice, in the name of the registered user or of the company name that he / she has provided at the time of making the reservation.
Aim of the Contract:
The purpose of this document is to regulate the contractual relationship to proceed with the reservation requested and to offer personalized services between the provider and the user when the user accepts and clicks the relevant box during the online process. The contractual obligation to proceed with the reservation requested entails the provision of a specific product or service, in exchange for a specific price publicly displayed in the website.
Reservation Procedure / How to Buy:
Anyone with internet access can make a reservation or purchase.
The steps of the purchase process are visible throughout the entire purchase process. The procedure for making a reservation through the website is as follows:
a) First, on the homepage, select the stay dates, the number of guests, and then different property options will appear, allowing you to select the rate and package that best suits your needs.
b) Once the quantity of packages you wish to reserve is selected, the final price is displayed. (In some cases, you may have the option to select additional services with an additional cost, which will be visible next to the reservation price).
When you click the “reserve” button, a form will appear for entering both personal information related to the reservation and the credit card used as a guarantee for the reservation. There will be a blank space for any comments you deem appropriate. Once completed, you must read and accept the privacy policy and the general and specific terms and conditions of the reservation (included in each accommodation).
Please carefully review the details of the reservation or service you choose to understand the specific conditions before making the reservation.
d) Verification of reservation data by clicking the “confirm reservation” button. Clicking this button will formalize the reservation.
f) You will receive an email confirmation of the reservation with its details. This document confirms that the reservation has been successfully made and serves as proof for any claims. If you do not receive this email, please check your “spam” or “junk” folder, as it may have been marked as spam. If you cannot find it there, please notify us as soon as possible so that we can resolve the issue.
h) Once this is received and we confirm that all the details are correct, we will process your reservation.
i) After formalising the reservation, the client will be requested to review the content of the reservation in order to identify possible errors in the data entered. To introduce your corrections, you can call our customer service telephone number +34 962 843 302 and can send an email to hotel@grupobiarritz.com with the data of the reservation.
If, for any reason, the reservation cannot be fulfilled, we will refund the amount paid using the same payment method used by the customer.
The provider assumes no responsibility when the reservation cannot be fulfilled due to false, inaccurate, or incomplete data provided by the user. However, we will take the measures required of a diligent merchant to ensure that the reservation can be fulfilled within the agreed-upon time.
By providing our service, although we try to make our service as accurate as possible, we cannot verify or guarantee that all information is accurate, complete or correct. We are not responsible for errors (such as manifest and typographical errors), interruptions (due to falls of the server (temporary and / or partial) or repairs, updates and maintenance of our platform or other reasons).
Once the reservation is made, if a modification is required, the user should contact the customer service telephone number +34 962 843 302 or contact is by e-mail at hotel@grupobiarritz.com
Damage to the premises. Duties of the users.
If there are damages made to our premises or to some personal good or existing material in any premises, we will charge the costs through the payment method used to make the reservation.
Before proceeding to make the reservation and during your stay you must take into account the following considerations:
- Check the rules of safety, coexistence and hygiene dictated by the management for the proper use of the establishment.
- Respect the norms of use or internal regime of the tourist establishments, as well as to fulfill the prescriptions and particular rules of the places visited and the rules of the tourist activities.
- Respect the establishment, the equipment and its facilities. To pay the amount of the contracted services at the moment of the presentation of the invoice in the establishment in the agreed conditions. The fact of presenting a claim is not an exemption to pay the users’ obligations.
- Respect the culture and environment of the place.
- Comply with the usual rules of social coexistence and respect for people, institutions and local customs.
- Respect the dignity of the people who work in the tourist sector.
METHOD OF PAYMENT
Payment / reservation has to be made with credit / debit card. You can pay your stay or book any services provided with your credit card. We will use your card as a guarantee of reservation. (This depends on the type of price selected and the conditions of the reservation).
